
The definition of waste in the office goes one step further than the lean manufacturing definition, because any office activity
that adds value or is necessary to perpetuate the business is considered waste, if it is still manually performed when it can be
cost-effectively automated. The technique employed to eliminate this waste of manually performing required activities is referred
to as administration automation.
Introducing Lean Office principles through automation has many benefits but most importantly:
- Identify problem areas - By identifying problem areas and bottlenecks within an area they can be eliminated or significantly reduced by using automation techniques.
- Increase business efficiency - Automation will have a significant impact on the efficiency of staff. You can ensure that all members of staff are spending time adding value to the business - and any time saved is redirected to value added tasks.
- Save money - Reducing the overhead in manual information processing means that you may not have to take on additional administration staff.
- Simplify processes - Processes can be time intensive and ultimately uncontrollable. Automation could replace an entire process with a single mouse click.